Privacy Policy
Last updated: August 2026
Retraced Partners ("we", "us", "our") is a private investigation firm specialising in tracing funds lost to investment, crypto and forex fraud. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have.
1. Information we collect
When you contact us through a form on this site, we collect the information you provide, which may include:
- Your full name and contact details (phone number, email address)
- The type of scam and the amount you lost
- A description of your case and any documents you choose to share
- If you book a call — your preferred date and time window
2. How we use your information
We use your information only to respond to your enquiry and assess your case. Specifically:
- To contact you about your case and our services
- To review whether your case can be investigated and recovered
- To prepare an Investigation Report or action plan, where you engage us
- To comply with legal obligations and prevent fraud
3. Legal basis
We process your information on the basis of your consent (which you give when you submit a form) and our legitimate interest in responding to your enquiry and providing the services you have requested.
4. Sharing your information
We do not sell or rent your personal information. We may share it only where necessary to pursue your case — for example, with banks, payment processors, exchanges or law enforcement — and only as required to trace and recover your funds. We never contact the scammers involved in your case.
5. Data retention
We keep your information only for as long as needed to respond to your enquiry and, where you become a client, for the duration of your case and any legal retention period that applies. You may ask us to delete your information at any time.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, to restrict or object to its processing, and to withdraw consent at any time. To exercise any of these rights, email intake@retracedpartners.online.
7. Cookies
This website uses only essential cookies and local storage required for it to function (such as remembering your country code in forms). We do not use advertising or third-party tracking cookies.
8. Security
We take reasonable technical and organisational measures to protect your information. Form submissions are transmitted over an encrypted (HTTPS) connection and delivered directly to our secure intake system.
9. Contact
If you have any questions about this Privacy Policy or how your information is handled, contact us at intake@retracedpartners.online.